Terms

With placing your Order you agree with our Terms and Conditions

Terms
By using Online Dance Shop Salsa, you agree to these conditions. Pleasde read them carefully. If for any reasons you do not agree on terms and conditions please do not use Online Dance Shop Salsa.
Online Shop Salsa retains all rights to change trerms and conditions without giving prior notice so
ou should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

On line Shop
Dance Shop Salsa is web shopping site which is coordinated by Eureka Krasnov Ltd, Nazorjeva 4a, 1000 Ljubljana, Slovenia.

Prices
All prices in Online Dance Shop Salsa are with and without VAT. All prices are informative and can be changed withour prior notice. Prices are valid only for purchases made through Online Dance Shop Salsa.
Prices are valid at the time of the purchase and do not have in advanced validity.

In case that the price of item change during order process, customer service will enable the cancellation of purchase. At the same time provider will try to find a solution to mutual satisfaction. Purchase agreement between the provider and the customer is concluded at the moment when customer confirms the order (the customer receives an email with the status - Order confirmed). From that moment, all prices and other terms are fixed and are obligatory for supplier as for the customer.

Delivery Time
Delivery Time is 4 - 8 weeks. If we have items in stock we will deliver them immediately. We hold stocks of most items, however unexpected demand for a particular item can sometimes result in it being out of stock. In that case we will order it immidiately and delivery time is based on our experiences from 4-8 weeks. If supplier does not have chosen item or cannot deliver it on time we will inform you. We do not take responsibility for that. In that case we will be happy to help you to find solution for other similar product.
Delivery times vary with the shipping method chosen and are beyond our control.

Shipping and Handling
Shipping is done by Pošta Slovenije and DPD. Shipping can be done anywhere in the world.
Postage shows in shopping basket after you choose country of delivery and how you would like it to be delivered for example using Pošta Slovenija or DPD. You can also pick up items personaly in our store (Nazorjeva 4a, Ljubljana, Slovenia). If you decide to pick up your items in our shop after you have all ready payed for the post, we will return all the postage to you upon your takeover. For more information please contact us on
info@salsa.si or see our contacts
Orders outside Slovenia are sent by Airmail or Parcelforce Services depending on the number of items shipped. Shipping time for countries within Europe is 1 - 5 working days; Outside of Europe 7 - 14 working days. The accuracy of these times is beyond our control. Orders outside of Europe sent by standard delivery can take up to 30 days - if you need your order urgently, we recommend opting for our premier delivery.
Our shopping cart will display and add the correct shipping charges to your order when the destination is selected.

Payment
Payment in full must be sent with all orders. We accept credit cards. If you are shopping from outside of EURO zone, your credit card will be charged in EUR and your credit card company will convert the transaction to your own currency.

Orders
Information on orders are stored in Online Dance Shop Salsa. You can make orders through email or through online shop.

Responsibilities
Eureka Krasnov Ltd. makes sure that all information given in Online Dance Shop Salsa are correct. Eureka Krasnov Ltd. does not take any responsibility for informaion change in web site salsa.si. Pictures of items are symbolic.

Confidentiality of data
All personal data which you send to us is strictly confidential and are addressed to Personal data protection act of the republic of Slovenia. The information we learn from customers help us to continually improve your shopping experienc at Online Salsa Shop. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. Company Eureka Krasnov Ltd., Nazorjeva 4a, Ljubljana, is working under Personal data protection act of the republic of Slovenia.
For online payment we use the highest secure method to protect information by using GlobeCharge www.globecharge.com. Online web site is created by ShopFactory which offers all needed systems for data protection www.shopfactory.com.

Making a Purchase
Just browse our store, and add any items that you wish to buy into the shopping basket. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Cancellation of order
Buyer can cancel purchase without any cost in 24 hours from actual purchase. Cancellation can be done through email  which should include "Cancellation of orders" and number of order.

Privacy
Online Shop Salsa and all information are protected by Copyright act. All content included in or made available through Online Dance Shhop Salsa, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Dance Shop Salsa.
All trademarks that appear in  Online Salsa Shop are the property of their respective owners, who are not affiliated with or connected to Salsa.

Commitment and responsibility
We are doing our best to make sure all new information are updated online as soon as possible. However, sometimes characters of the products, stock and prices can change so suddenly that it is impossible to publish new information on time. In that case we will inform customers about changes as soon as possible and customer will have an opportunity to change or cancel order. All photos are symbolic and informative nature. Eureka Salsa is not responsible for tipping errors.

Guarantee
All goods are guaranteed if they have guarantee paper. Guarantee is valid with the submission of the invoice.
All goods are guaranteed to be free of manufacturing faults. It is up to the purchaser to ensure that they are suitable for your needs or performance in your specific circumstances. 

Returning of goods
We will accept all goods (except videos, books and 'made to order' shoes) for exchange/return on the following conditions:

1) Goods must be returned within 30 days of receipt and if purchased on this website must be returned direct to Dance Shop Salsa, Nazorjeva 4 a, 1000 Ljubljana, Slovenia.
2) Goods must be returned unused, undamaged and unsoiled in their original packaging.
3) The returns form on the back of the sales invoice must be fully completed and returned with the items.
4) Shipping/Handling charges will not be refunded except in the case of faulty manufacturing.

To avoid soiling shoes when trying them on for the first time use a clean soft surface such as a carpet or paper (not newspaper).

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm

Complaints
Customers can send complaints through electronic post
info@salsa.si or Eureka Krasnov d.o.o., Nazorjeva 4a, 1000 Ljubljana.
You should indicate information with "An appeal". Supplier will do its best that problems are solved by mutual agreement.
Among many Eureka Krasnov Ltd. is aware of moral and ethical standards. That is why we are following good business practises.

Reaching us
If you need to reach us, please contact us: 
TEL.:+386 1 241 40 79
GSM + 386 51 339 333 or + 386 31 54 88 77
FAX: + 386 1 241 40 79
e-mail:
info@salsa.si

The process of shopping
Our system is transparent. Before you enter any personal details, you will clearly see the price of the selected products, tax and shipping costs. There are no additional or hidden charges. If the purchaser is not registered in the system at the start of shopping online, it will have to do it at the of the purchase. In repeated visits you simply enter your user name and password and login. The whole process will not be repeated, unless you want to change any of the data entered at registration.

In the first step, the customer selects goods and add to shopping box. In the second step, review shopping box, where you can change quantities of selected products and products. Then choose the country - the address for sending products and select or confirm the shipping costs associated with the purchase. In the third step, the customer verify operating conditions and confirms the order. At this stage, the buyer does not introduce any personal information. The next step is redirected to a secure page for payment GlobeCharge company.
There, select your payment method and enter the information required to make a payment with your credit card details and to deliver the goods.

Once order is send, supplier check availability. If price of the item change during order processing, customer will be able to cancel the purchase. In that case supplier will be happy to find sollution so that it will satisfy both sides. Provider reserves the right, if necessary, to call the customer on his contact telephone number. The contract between buyers and suppliers at this stage definitively concluded. Once payment is made (by credit card or budget), the provider will delivered items to the customer as stated before.


Business Ethics

One of nthe main goal of Eureka Krasnov Ltd. is to make sure our customers are satisfied with us and products. We conduct our business in a socially responsible and ethical manner.

Terms for returning products

Returns

Here you can describe your returns policy.

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